Microsoft Dynamics 365

Build customer relationships that deliver

At ANS we specialise in Sales, Marketing, Project Service Automation, Customer Service, AI, Customer Insights and Power Apps to improve visibility, productivity and growth. We help you integrate with your existing systems and our agile methodology guarantees that your organization will be trained in the solution the day you go live. You can also integrate applications with existing systems or build and extend upon them with customisations using the Microsoft Power Platform.

53%

of top-performing companies are investing in CRM to drive sales productivity

74%

increase in customer satisfaction when using a mobile CRM system

41%

increase in revenue per sales representative by investing in D365

Choose the right CRM for your business

According to analysis by Gartner and Forrester, the two leading CRM platforms are Salesforce and Microsoft Dynamics 365. And, when you look at their features, functionality and processes, they are very equally matched. So how do you choose the right CRM solution for your business?

In this guide we explore the difference between the two platforms and the organizations behind them, drawing from analyst reports, case studies from enterprises that made the switch, and more. Complete the form to download the whitepaper to explore the difference.

Our Business Application Solutions

Accelerators & Navigators

Catalyst Navigator

Microsoft’s Catalyst program is designed to help you build, plan and execute business transformation strategies. We are an accredited Microsoft Catalyst partner, which means we have been trained by Microsoft to support organisations through a series of workshops, follow up review and feedback sessions. These will be tailored to your specific needs, taking you from identifying a challenge, to a solution idea, right through to an executable business initiative.

Dynamics Check Navigator
Customer Insights Accelerator
Complex Case Management Accelerator

See how we can combine complementary services to help you achieve your wider digital vision

Customer Stories

Discover the impacts D365 is having on our customers

Explore our Tech Hub

3 minute read
Blog
Why CRM implementations fail and what to do about it
Posted 20 Jan 2021

The number of companies that fail at technology implementations ranges from 65% to 85%, depending on the source. And despite advances in technology over the past few decades, companies continue to fail at the same rate. For that 65%, the failure is almost never due to the technology itself. In our experience, here are the […]

3 minute read
Blog
How housing associations can use Microsoft Dynamics 365 to improve the customer experience
Posted 16 Jun 2020

The social housing landscape has, and continues to be, shaped dramatically by a number of shifting elements, including central government policy, wider economic trends and of course the unknown impact of coronavirus. To add to that, housing associations are focusing on finding a tool which enables staff to provide a consistent service experience to tenants […]